Support & Contact

Real support, based in the USA.

Every MaxLase system comes with US-based service, spare parts, and a 1-year parts & labor warranty — plus training options built around your actual application. Tell us what you need below and we'll route you to the right person: sales, service, or engineering.

Service & warranty

What's covered

Standard warranty1-year parts & labor on every MaxLase system
24-hour repair-or-replaceOptional priority service plan for production environments — minimize downtime with a guaranteed 24-hour turnaround
Spare partsFlashlamps, transformers, cover glass, and wear parts stocked in the US — no waiting on overseas freight for consumables
On-site install & trainingHalf-day on-site installation and hands-on training, available for new system purchases
Training options

Choose the format that fits your shop

On-site training

Half-day, hands-on session at your shop or floor, using your own parts and materials — the fastest way to get a team confident.

Virtual training

Live video walkthrough covering setup, safety, and parameter selection for your specific application.

At our facility

Bring a sample part to our facility for a live weld trial and in-person training before or after purchase.

Consumables & accessories

Keep your system running

Cover glass / protective lensSold in 10-packs — replace regularly to protect optics and weld quality
Xenon flashlampsModel-specific 2-packs available for 60–200W, 230W, and 200P systems
Water chillerExternal chiller upgrade for higher duty-cycle production use
Rotary control softwareIncluded with any tilt-rotary purchase
Get in touch

Request a quote or talk to an engineer

Direct contact

Email: info@maxlase.com
Phone: 912-421-9447

Where we ship from

West Palm Beach, FL — sales, service, and training based in the USA.

Response time

We aim to respond to all quote and support requests within one business day.